Confidential contact persons

Within Aloha it is essential that every member feels comfortable. However, it can happen that you and/or someone you know encounters an unpleasant situation. So to prevent or help with these kind of situations Aloha has two internal confidential contact people.

What does a confidential contact person do within Aloha?

This person is available to listen to any personal or sensitive issues that members might be facing. This can range from anything small you just want to get off your chest, to bullying or harassment. You can contact them via Whatsapp, email or have a private conversation. The confidential contact person is not a trained professional, so they will never dispense advice on a professional level. The contact person can however refer you to a professional when encountering unpleasant situations.

The two confidential contact persons within Aloha are:

Dagmar Schouteten

My name is Dagmar and together with Gijs we are the confidential contact persons of Aloha. I work as a PhD student at IKNL, and I have been a member of Aloha since 2020. You can come to me for a sympathetic ear, whether it’s about matters within or outside Aloha. If something is bothering you, don’t hesitate to approach me during a training session or shoot me a message. I’ll do my best to help you and, if necessary, refer you to the appropriate person.

Gijs Smid


Hi! I’m Gijs, an Alumnus at the UT where I studied psychology. I currently work in mental health care, and I’m doing a second master’s studies in sports and performance psychology at RUG. As Aloha’s confidential contact persons, Dagmar and I are your point of contact if you encounter any difficulties or challenges, within or outside of Aloha. I can be there for you when you need someone who listens to your story, thinks along with you, or helps you find another support/contact person. You can always come to me during training sessions or outside of Aloha-related activities, or send me a WhatsApp message.

External organizations:

Next to our internal confidential contact persons there are some external parties that members can contact. See the links below:

    • UT coaching and counseling. The University of Twente offers a variety of coaching and counseling services. If you need help with anything study related, but also personal issues or matters of unacceptable conduct you can find services here.
    • Saxion services. Saxion, the university for applied sciences, offers similar services to the UT.
    • Student psychologist. If problems last for a longer period of time, you can make an appointment with the student psychologist. Usually they have long queues, so a confidence counsellor might be a better option for the short-term.